Category: VAT configuration

VAT Configuration — Step-by-Step Guide

Overview Tappin handles VAT in two steps — configured once at your workspace, applied per event. VAT rates are determined by the country of your workspace, and Tappin keeps the standard rates current. At the event level, you only control how the price is presented to buyers (including or excluding VAT). Step-by-Step Process Step 1: Confirm Workspace VAT Configuration Where: Workspace setup What to do: Why: Tappin maintains country-specific VAT rates so you don’t have to research or update them manually. Step 2: Edit VAT Rates (If Needed) Where: Workspace settings What to do: Why: Edits should be rare — Tappin keeps rates current. Only edit if a government rate change is announced before Tappin’s update reaches you. VAT edits always happen at the workspace level, never per event. Step 3: Configure Event-Level VAT Presentation Where: Event creation / event settings What to do: Why: Event-level VAT is purely a presentation choice — including or excluding. The actual VAT rates come from the workspace and can’t be changed per event. Step 4: Understand the Pricing Math Where: Checkout preview What to do: Why: Understanding the math helps you set prices that match your business model — gross pricing (including VAT)

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EHF / SendRegning Setup — Step-by-Step Guide

Overview This module covers the complete workflow for setting up EHF (Norwegian e-invoicing) in a workspace. EHF invoices are issued through SendRegning, which Tappin operates centrally. Each workspace receives its own originator account inside Tappin’s SendRegning, allowing invoices to route on behalf of the organizer. The originator ID is the link between Tappin and SendRegning. Step-by-Step Process Step 1: Set the Platform-Level EHF Invoice Fee Where: Platform configuration What to do: Why: This establishes the baseline cost for processing EHF invoices across all workspaces. Step 2: Configure VAT Group in the Workspace Where: Workspace settings What to do: Critical Constraint: SendRegning only supports these four VAT rates. Custom rates will NOT work with EHF — this is a hard limitation to be aware of when setting up a workspace. Why: VAT configuration is required for EHF invoice generation, and SendRegning’s system constrains the available options. Step 3: Enable “Pay by Invoice” Where: Workspace settings (same location as VAT) What to do: Why: Turning on this setting reveals the admin-only field where you’ll paste the originator ID. Step 4: Create an Originator in SendRegning Where: SendRegning platform (external system) What to do: How to capture the Originator ID: Why: The originator

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