Ticket setup – Tappin Academy

VAT Configuration — Step-by-Step Guide

Posted on June 25, 2026 by Urvil Kaswala | CTO

Overview Tappin handles VAT in two steps — configured once at your workspace, applied per event. VAT rates are determined by the country of your workspace, and Tappin keeps the standard rates current. At the event level, you only control how the price is presented to buyers (including or excluding VAT). Step-by-Step Process Step 1: Confirm Workspace VAT Configuration Where: Workspace setup What to do: Why: Tappin maintains country-specific VAT rates so you don’t have to research or update them manually. Step 2: Edit VAT Rates (If Needed) Where: Workspace settings What to do: Why: Edits should be rare — Tappin keeps rates current. Only edit if a government rate change is announced before Tappin’s update reaches you. VAT edits always happen at the workspace level, never per event. Step 3: Configure Event-Level VAT Presentation Where: Event creation / event settings What to do: Why: Event-level VAT is purely a presentation choice — including or excluding. The actual VAT rates come from the workspace and can’t be changed per event. Step 4: Understand the Pricing Math Where: Checkout preview What to do: Why: Understanding the math helps you set prices that match your business model — gross pricing (including VAT)

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Ticket Setup — Step-by-Step Guide

Posted on June 25, 2026June 25, 2026 by Urvil Kaswala | CTO

Overview Tickets are part of event creation in Tappin — currency and at least one ticket type are required before you can save the event. This module covers setting up ticket types, pricing, seat limits, early-bird pricing, and discount codes. Step-by-Step Process Step 1: Select Event Currency Where: Event creation form What to do: Why: Currency applies uniformly to every ticket type in the event. Step 2: Create Ticket Types Where: Ticket section within event creation What to do: Why: Multiple ticket types allow you to offer different price points and value tiers to your audience. Step 3: Set Seat Limits Where: Ticket section What to do: Why: Seat limits prevent overselling and help you manage venue capacity. Use either per-ticket limits or an overall event cap based on your needs. Step 4: Enable Early-Bird Pricing (Optional) Where: Ticket type settings What to do: Why: Early-bird pricing rewards early sign-ups and creates urgency. The automatic cut-off ensures you don’t have to manually manage the transition. Step 5: Create Discount Codes Where: Events dashboard → Discounts card What to do: Why: Discount codes are managed separately from ticket setup on a dedicated page. This allows you to add and manage codes

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